In the end the Datacom solution was clearly our best choice. It is an IBM server based solution and comes with IBMs outstanding customer support, It will easily grow with our needs and is extremely user friendly.  It was also very budget friendly.

Since the focus of my staff is no longer on a dying system they can now concentrate on their job. In the seven months we have been live on the Datacom system I have tracked an almost 20% increase in reports. Also we have done some timed studies that show a 50% drop in time required to do a multiple dvr/camera search.

Also since we are no longer expending so much time, effort and money on trying to maintain our system my focus has been on staff training... our casino is now better protected and the surveillance agents morale has vastly improved and along with it their job performance.

We were most impressed with the quality, functionality, reliability and ease of use that DataCom Systems NVS [Network Video Solution] offered. Since we were already very satisfied with the IBM hardware we were using to run our back office and other areas of business, we had great confidence in this solution. We have been very impressed with the video quality, and at the same time, the compression lets us use less storage capacity to store video.

Working along with DataCom, CMA [a DataCom VAR] first integrated the new solution with the old system so we could run both in parallel until we were ready to completely switch over. Once they trained our staff, we were able to move to the new system tranparently without disturbing our operations.They made sure we were 100 percent satisfied with our new system. And we truly appreciated the attention to detail.

We are extremely impressed with the reliability features. Now we have the confidence that we can capture all the video we need and locate stored video whenever we have to.

The commitment to support was another key reason why we selected the DataCom NVS. We just do not have enough employees to handle tech support in-house. We rely on DataCom to help us out whenever we need that help. Now we can focus on our job and not the hardware or software used. As a result, we can increase our productivity.

We have great confidence in this system for helping us meet state requirements. At the same time, the cost savings derived from simplified management and a smaller footprint will let us reinvest in the business and ultimately enhance the entertainment we provide to our customers.

After an in-depth comparison that included most of the surveillance industry's major manufactures, the DataCom ION Gaming software and hardware... proved to be the only solution that could deliver the quality, reliability, and ease-of-use, best service in the industry with 24x7 on-site service that we demanded of a digital video surveillance system and all at the right price and within the small footprint available.

The solution from DataCom, BLADE, and IBM provided a one stop call in terms of service. Not only was the solution up and running in a matter of weeks, but the scalability of IBM BladeCenter will allow us to increase the system's capacity if and when we need to.